DRUPAL WEBSITE TECHNICIAN
2015 – Current
- Install and configure new Drupal instances on Linux virtual machines.
- Write, extend modules and themes in PHP to perform tasks as needed.
- Setup and configure Drupal views and panels to display data.
IT SUPPORT SPECIALIST
2008 – 2015
- Provided IT support on-site and remotely.
- Configured and Supported desktops, laptops, tablets, network printers and other appliances.
- Plug in cat5e RJ545 wires into the correct patch panel and network switch port.
- Installed hardware components, drivers, required third party software to operate scientific equipment.
- Experience installing Microsoft Office, Adobe Creative Cloud, 3D Studio Max and AutoCAD
- Experience with RMA procedures for multiple vendors including Dell and HP
- Performed end-user problem resolution associated with job tickets.
- Experience creating, deleting and modifying active directory user accounts.
2007 – 2008
- Maintain Windows file servers
- Ensure Windows file server availability
- Apply Microsoft supplied patches and hotfixes
- Diagnose and repair Windows and Macintosh workstations
- Preflight graphics sent by the client for high-quantity offset web press printing