Resume

Resume

G.S.French


SKILLS & ABILITIES
  • Website Programming and Design
  • Desktop Support – Hardware and Software
  • LAN Support – Installation of Hardware and Wiring

PROFESSIONAL EXPERIENCE

DRUPAL WEBSITE TECHNICIAN

2015 – Current

  • Install and configure new Drupal instances on Linux virtual machines.
  • Write, extend modules and themes in PHP to perform tasks as needed.
  • Setup and configure Drupal views and panels to display data.

IT SUPPORT SPECIALIST

2008 – 2015

  • Provided IT support on-site and remotely.
  • Configured and Supported desktops, laptops, tablets, network printers and other appliances.
  • Plug in cat5e RJ545 wires into the correct patch panel and network switch port.
  • Installed hardware components, drivers, required third party software to operate scientific equipment.
  • Experience installing Microsoft Office, Adobe Creative Cloud, 3D Studio Max and AutoCAD
  • Experience with RMA procedures for multiple vendors including Dell and HP
  • Performed end-user problem resolution associated with job tickets.
  • Experience creating, deleting and modifying active directory user accounts.

PREPRESS TECHNICIAN

2007 – 2008

  • Maintain Windows file servers
  • Ensure Windows file server availability
  • Apply Microsoft supplied patches and hotfixes
  • Diagnose and repair Windows and Macintosh workstations
  • Preflight graphics sent by the client for high-quantity offset web press printing

CERTIFICATIONS

COMPTIA SECURITY+

November 7, 2008


EDUCATION

FREDERICK COMMUNITY COLLEGE

2006

  • 1999 UPPER BUCKS VOCATIONAL TECHNICAL SCHOOL
  • 1995 – 1999 QUAKERTOWN HIGH SCHOOL